Yes, we use non-toxic, eco-friendly cleaning methods and products that are safe for home environments where children and pets roam free. We also tailor safe, chemical-free cleaning solutions for busy commercial environments, such as hotels and theatres, where exposure to allergies is a concern. Your safety is our priority.

The Tailored Cleaning office is in Twickenham, but we cover all towns and cities within a six-mile radius, including Kingston, Richmond and Hounslow. If you are unsure about whether we will serve your area, send a message or give us a call. We often travel beyond our standard service areas to accommodate new clients.

It depends on the size of your property and the type of cleaning service you require. We offer free quotations and can visit your property at a time that is convenient for you.

Absolutely. Our cleaners are fully insured, vetted and trained to meet our exceptionally high standards of service and professionalism. When you choose Tailored Cleaning, you can rest assured that you're hiring a trustworthy team committed to your best interests.

No, the choice is entirely yours. Many of our clients provide keys or arrange access in advance, especially those who use our services regularly and know what to expect. We are always careful and respectful of your privacy and security. If you need us to lock up after the job is done, we’ll ensure your home or commercial property is left spotless and secure.

Yes, many of our clients across Twickenham and the surrounding areas, including Kingston, Richmond and Hounslow, use our services regularly as part of a tailored cleaning maintenance plan. Whether you need end-of-tenancy cleaning for regular short-term rentals or monthly window cleaning for commercial premises, we customise our services to meet your specific requirements.

From windows, carpets and upholstery to roofs and gutter systems, our team of insured cleaners in and around Twickenham will tailor a package according to what you need. Simply tell us what you're looking for, and we'll provide you with the most suitable options.

No, we arrive fully equipped with all the necessary tools and products to deliver a thorough, high-standard cleaning service. However, if you have preferred products you’d like us to use, just let us know and we’ll do our best to accommodate your request.

You can book easily by phone, email or here on our website. After learning what you want, we’ll arrange a convenient time and confirm all the necessary details with you.

While we do not have a strict cancellation policy, we kindly ask that you notify us as early as possible if you need to cancel. Due to our busy cleaning schedule and time constraints, the more notice you can provide, the better we can accommodate any changes.